Shipping / Returns / Warranty


All cleared/approved orders ship on average within 1-3 business days . We ship with Free Ground Shipping by either UPS or Fedex . All orders placed Saturday/Sunday or national holidays are processed on the next business day. We can only ship with Ground Shipping which takes about 3-7 days to arrive depending on your location. Due to extremely high order demands we can't guarantee delivery dates . Please contact customer service for more accurate delivery dates if you need a product within a short time frame.


Returns / Refunds

For any returns buyer must send back within 30 days of item arrival. Shipping costs for unwanted returns are to be covered by the purchaser. A 15% restocking fee will apply to all returns. Product must be in the new condition as it was sent in.



Ground Gliders USA offers a 1 year manufacture warranty on all Ground Gliders. Warranty is only available to the original purchaser of the product. This warranty does not cover damages resulting from accident, misuse or abuse, lack of reasonable care, affixing of any attachments, stunts, tricks, loss of parts, over-load or subject in the product to any but the specified voltage. . Use of unauthorized replacement parts or any tampering with the product will void warranty. 


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